Account Related
Support Category: User Account | No Account Specialist Notes: When unable to locate an account for a user, please follow the steps below: Provide ...
Sun, 26 Apr, 2026 at 8:02 PM
Support Category: User Account | No Account Specialist Notes: Accounts for National Staff will eventually be set via data feed from ADP (HR System)....
Sun, 26 Apr, 2026 at 8:02 PM
Support Category: User Account | No Account Specialist Notes: If you're unable to locate an account for a user who confirmed they’re not Nationa...
Sun, 26 Apr, 2026 at 8:03 PM
Support Category: User Account | No Account, User Account | Inactive Account, User Account | Account Info Incorrect (Select applicable) Specialist Notes...
Sun, 26 Apr, 2026 at 8:03 PM
Support Category: User Account | Account Info Update Request Specialist Notes: The USTA Leadership Lab Administrators requested that we escalate to ...
Sun, 26 Apr, 2026 at 8:03 PM
Support Category: User Account | Inactive Account Specialist Notes: In the event that a Leadership Lab account is Inactive, please provide the SR be...
Sun, 26 Apr, 2026 at 8:03 PM
Support Category: User Account | Deactivation Request Specialist Notes: It is not expected that we will receive deactivation requests. However, shou...
Sun, 26 Apr, 2026 at 8:04 PM
Support Category: User Account | Multiple Accounts Specialist Notes: The USTA Leadership Lab portal and the USTA Officiating Development Hub shares ...
Sun, 26 Apr, 2026 at 8:04 PM